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Important News: 18 March 2010

ReptileUV MegaRay, T-Rex Active UV Heat Flood and Komodo UV-Sun
mercury vapour lamps

ReptileUV, T-Rex and Komodo have advised that there has been a problem with certain batches of these lamps, all produced by Westron of Canada, since October 2009.

If you have purchased ANY lamp from the ReptileUV MegaRay Series, the T-Rex Active UV Heat Series or the Komodo UV-Sun since October 2009 please read the information below.

 

 

We have been informed by all three companies that a certain consignment of glass used by Westron to manufacture their mercury vapour lamps has been found to be of an unusually clear type, allowing abnormally short-wavelength UVB to pass through. (Normally the glass used for these lamps absorbs this.) This short-wavelength UVB greatly increases the risk of photo-kerato-conjunctivitis, especially if the reptile is close to the minimum recommended distance to the lamp.

Affected reptiles keep their eyes closed because the condition is very painful. If badly affected, they may become very depressed and need veterinary attention.

If you purchased either of these lamps from mid-October 2009 and your reptile is NOT showing any symptoms, then your lamp is NOT of concern, please don't worry un-necessarily.. But if you have noted any problems at all, or a negative change in your reptile's behaviour:

  • Check out our information on photo-kerato-conjunctivitis here. If the symptoms seem to describe your reptile's condition, you may find our advice helpful.

  • Contact the manufacturer immediately - all three companies are actively and sympathetically dealing with the problem:

  • For ReptileUV MegaRay lamps, if you are in the USA, please use the contact form here: www.ReptileUV.com. If you are in Europe please visit www.megaray.co.uk and use this contact form instead.

What lamps are affected?

As far as we know, only some lamps from batches JI, KI and LI are affected. The batch number is stamped on the glass on the upper surface of each lamp, next to the company logo. All these lamps were produced after October 2009 when this particular consignment of glass arrived. Lamps stamped with other batch numbers are not thought to be affected.

Some lamps across the entire ReptileUV MegaRay range (EB and SB MegaRay and Zoo MegaRay lamps, all wattages) the self-ballasted T-Rex Active UV Heat Flood range (all wattages) and the self-ballasted Komodo UV-Sun lamp have been manufactured in this glass.

What is being done?

ReptileUV are recalling all affected lamps and applying a UV-reducing coating which is cured onto the surface of the lamp at 400C. Each lamp is thoroughly tested to ensure the treatment has been effective, and then shipped back to the original purchaser. A refund is also available as an alternative.

T-Rex and Komodo are also requesting the return of any lamps causing concern. However, they are not treating affected lamps; instead we understand they are offering to send replacement bulbs to the customer as soon as Westron begin production of new lamps from glass of the original specifications. Until then they have stopped sales and distribution of affected lamps.

UV Guide UK is currently testing samples of the ReptileUV lamps with the UV-reducing overspray, and will also be testing the new generation of Westron lamps as soon as they are available. We will keep you updated on the situation.

Our preliminary tests suggest that the ReptileUV treatment does reduce significantly the amount of short wavelength UVB emitted by affected lamps.

  • We would also emphasise the importance of keeping all lamps at least the manufacturer's recommended minimum distance above your reptile's head, and
  • Always hang your lamp vertically, directly over the basking zone - don't shine any lamp sideways into a reptile's eyes.

If your reptile has been affected by one of these lamps, drop us an email, too, and tell us of your experience.

 

 

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